Terms & Conditions

These Terms govern services supplied by LCL Global Trading Group (LCL, we, us). The customer is the person or entity named in the accepted quotation.

Registered office: Victoria Garden, Kalyani Nagar, Pune 411006, Maharashtra, India.

No China associate, supplier, carrier, inspector, Customs Broker or other provider becomes an LCL branch or contracting party merely because it assists with a service.

Website content, discussions, estimates and preliminary reviews are invitations to enquire. They are not offers and they are not acceptance.

A binding service order arises only when LCL issues or accepts a written quotation or order stating the scope, price, assumptions and payment terms, and any required advance is received. Later changes require written acceptance.

LCL coordinates commercial sourcing, supplier communication, sampling, production follow-up, inspection, packing, consolidation, freight, document and delivery services, only as stated in the accepted order.

Unless expressly accepted in writing and legally permitted, LCL is not the manufacturer, the seller of the goods, the importer of record, a licensed Customs Broker, a certification body, a laboratory, an insurer, a carrier or a government authority.

LCL will not knowingly facilitate:

LCL will not accept instructions to under-invoice, split or disguise a transaction, use a false HS classification or origin, conceal a product feature, or route goods in order to avoid duty, trade remedies, licensing, standards, labelling, inspection or export controls.

The customer warrants that all information, documents and payment details supplied are true, complete, current and lawful, that it is authorised to transact and to use all intellectual property, and that it will disclose product changes promptly.

The customer must provide requested KYC, beneficial-ownership, product, valuation, origin, end-use, licence, certification and payment records. LCL may rely on information reasonably supplied, and may also verify it.

Eligibility is specific to the exact product, model, technical specification, manufacturer, use, proposed classification, origin, destination and date.

Restricted or regulated goods proceed only after the applicable authorisation, certification, registration, testing, labelling, EPR, NOC or other route and the responsible applicant are identified. LCL may coordinate documents or specialist support where agreed, but does not issue or guarantee approval.

Our Product Eligibility Policy, published on the Product Categories page, forms part of these Terms.

The PRC exporter and supplier remain responsible for lawful export eligibility, accurate declarations and any applicable export licence, permit, inspection, commodity-control, dual-use, technology-control, origin or other requirement.

LCL may coordinate information and documents but does not certify or guarantee PRC export permission. A refusal, hold or licence requirement may suspend or end the order.

The importer of record must be identified in writing. Unless expressly accepted in writing and legally authorised, LCL is not the importer of record.

The importer is responsible for importer eligibility, IEC and other registrations, accurate and complete declarations, licences, approvals, valuation evidence, duties, taxes and cooperation with authorities.

Customs work is undertaken by the importer and an appointed licensed Customs Broker. LCL may coordinate communication within the accepted scope. Final classification, valuation, assessment, examination, detention, seizure, investigation and release remain with the competent authorities.

Nothing supplied by LCL is a DRI, Customs, DGFT, BIS or other government approval, and no shipment is immune from verification or enforcement.

LCL may retain and disclose relevant records, and cooperate with Customs, DRI, DGFT, police, courts, regulators and other competent authorities, where required by law or reasonably necessary to address suspected illegality.

Suppliers, associates, inspection agencies, laboratories, carriers, ports, warehouses, Customs Brokers, banks and delivery providers are independent parties unless stated otherwise.

LCL selects or coordinates them with reasonable care within scope, but does not control every act, omission, insolvency, delay or authority decision. Their own terms may apply.

The customer approves specifications, samples, tolerances, packaging and artwork.

Any inspection is limited to the agreed method, sample size, time and accessible goods. It is not a warranty of every unit, of hidden defects, of future performance, of statutory compliance or of supplier solvency. Manufacturing remedies are subject to the supplier contract and to evidence.

Estimates are indicative. Quotations apply only during their validity period and to their stated assumptions.

The customer pays agreed charges plus duties, taxes, exchange differences and exceptional authority or third-party costs not reasonably included.

Import payments must follow applicable FEMA, banking and documentary requirements. LCL does not support off-record or false payment arrangements. Invoicing, applicable taxes and any input tax credit are subject to law and to the actual transaction. No credit is guaranteed.

Dates are estimates unless expressly agreed otherwise in writing.

Incoterms, title, risk, importer status and insurance are determined only by the accepted order and the underlying sale documents. Cargo insurance is included only when stated.

Door-to-door wording describes logistics scope. It does not transfer statutory duties and it does not include every exceptional charge.

Production, space, weather, congestion, examination, testing, licensing, sanctions, security, strikes, force majeure and authority action may delay or prevent performance.

Storage, demurrage, detention, inspection, testing, disposal, return, re-export and similar costs attributable to the goods or to customer information are payable as stated in the accepted order and under applicable law.

LCL may refuse or suspend work where information is incomplete, payment is overdue, a compliance concern arises, an authority or provider refuses service, or continued performance may be unlawful or unsafe.

LCL will not continue merely because a supplier has been paid or goods have been produced. Refunds, credits and costs are governed by the Refund Policy and by mandatory law.

For OEM, branded or customised work, the customer warrants ownership of, or written authority to use, all names, marks, designs, artwork, images, moulds and instructions supplied for production, products or packaging.

LCL may request proof and may decline or suspend work where infringement is suspected. Counterfeit, pirated, replica and unauthorised branded goods are not accepted. Nothing in these Terms transfers third-party rights.

Each party will use reasonable care with non-public business information.

LCL may share necessary information with service providers, advisers, banks, insurers and authorities for performance, compliance, claims and law, subject to the Privacy Policy. Confidentiality does not prevent lawful reporting or cooperation.

To the extent permitted by law, the customer will reimburse LCL for third-party claims, penalties, losses and reasonable costs caused by the customer's breach, false or incomplete information, unlawful instructions, lack of authority or infringement.

This does not apply to the extent the loss is caused by LCL's own fraud or wilful misconduct, or is a liability that law does not permit to be excluded.

To the fullest extent permitted by law, LCL is not liable for indirect, incidental, special or consequential loss, or for loss of profit, market, reputation or opportunity.

LCL's aggregate liability arising from an accepted service order will not exceed the service fees paid to LCL for that order, excluding the value of goods and third-party charges. This cap does not apply to fraud, wilful misconduct or liability that cannot lawfully be limited.

Nothing in these Terms excludes mandatory consumer or statutory rights where they apply.

Neither party is liable for delay caused by events beyond reasonable control. Payment obligations already incurred remain due.

The affected party will take reasonable steps to reduce the delay and will communicate material effects.

The customer must preserve transaction, payment, product, licence, valuation and origin records for the period required by law, and provide them when reasonably requested. LCL may preserve its own records and audit trail.

Website content is general information. It is not legal, tax, Customs or technical advice.

Email and messaging instructions may be relied on where sent by authorised contacts, but material scope changes require written confirmation.

These Terms are governed by the laws of India. Subject to any mandatory law, courts at Pune, Maharashtra have jurisdiction.

The parties will first attempt good-faith written resolution.

[Indian counsel to confirm whether an arbitration clause should replace or supplement this provision.]

If one provision is unenforceable, the remainder continues. A waiver must be written.

The accepted quotation, these Terms and the referenced policies form the agreement. Order-specific written terms prevail only for the stated order.

LCL may update website Terms prospectively, but accepted orders remain governed by the version incorporated when they were accepted.